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Case study

Case study: PayU integration in a mobility mobile app

We built a mobile app with PayU payment flows, clearer visibility for operations, and an integration the technical team could maintain and evolve.

Esteban Castiblanco Moncaleano

Author

Esteban Castiblanco Moncaleano

Co-Founder / CTO

Published: October 3, 2025

Client

Civico Bogota

Industry

Payment enablement

Core service

Custom software

What changed

Simpler digital checkout for end users

Operational impact

Better traceability for payment operations

What was left ready

A technical base prepared for future payment integrations

Context

The team needed to digitize collections and let users pay in-app without losing transaction traceability.

Challenge

The challenge was to integrate PayU while keeping checkout simple and giving the operations team the traceability it needed.

Technical solution

We developed the app and embedded PayU flows with transaction validation and operational event handling.

Stack and integrations

  • PayU payment gateway integration
  • Transaction status webhooks
  • Operations tracking for payment events

Outcomes

  • Simpler digital checkout for end users
  • Better traceability for payment operations
  • A technical base prepared for future payment integrations

How this kind of work fits inside Framework OND

Results like this do not depend on technology alone. They also depend on how the problem is defined, how scope is organized, and how deliveries are validated. That logic is documented in our working methodology.

1. Understanding the problem and business context

The team stops debating symptoms and starts working on a concrete need.

2. Scope and practical plan

Business and technology teams share the same expectation around time, priority, and next delivery.

3. Functional and technical design

The project enters build with less ambiguity and fewer late corrections.

Frequently asked questions

Why integrate PayU directly in the app flow?

It can make payment simpler for users while giving operations more context for traceability and reconciliation.

Can this architecture be reused in other sectors?

The approach can be adapted for retail, logistics, field services, and other B2B payment operations.

Facing a similar challenge?

Tell us what you want to improve. We can work through which parts of this case apply to your operation and what a realistic first step could look like.