This Privacy Policy describes how OnDemand ("we," "our," "the Company") collects, uses, and protects the personal information of its users and customers in Colombia. By using our services, you accept the practices described in this policy.

We may collect the following personal information:

• Contact Information: Name, email address, phone number.
• Identification Information: ID number, date of birth.
• Payment Information: We DO NOT collect payment information (credit cards, bank accounts).
• Technical Information: IP address, browser type, operating system.
• Service Usage Information: Data about how you use our services, including interactions with our website and applications.

The collected personal information is used to:

• Provide and improve our services.
• Process payments and complete transactions.
• Communicate with users about their accounts or our services.
• Personalize the user experience.
• Comply with legal and regulatory obligations.
• Conduct analysis and market research.

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• With service providers working on our behalf and under confidentiality agreements.
• To comply with legal requirements, court orders, or government regulations.
• To protect the rights, property, or safety of the Company, our employees, clients, or others.

We implement technical and organizational security measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

You have the right to:

• Access the personal information we hold about you.
• Correct any incorrect or incomplete information.
• Request the deletion of your personal information.
• Object to the processing of your personal data.
• Request data portability.

To exercise these rights, you can contact us at contacto@ondemand.com.co

We will retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.

We reserve the right to update this Privacy Policy at any time. We will notify any significant changes via a notice on our website or through other appropriate means. Your continued use of our services after such changes constitutes your acceptance of the new policy.

If you have questions or concerns about these Terms, you can contact us through:

• OnDemand S.A.S.
• Carrera 78J # 56a sur 59, Bogotá, Colombia
• contacto@ondemand.com.co
• +57 323 959 4493

This Privacy Policy is governed by the laws of Colombia. Any dispute arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of Colombia.